Online Shipping Policies

LOCAL PICK-UP

Place your order online, select 'Local Pick-Up' from the shipping options, and your order will be conveniently ready for pick-up within 1-2 business days.

Pick-Up Location: Health Hut - 786 College Street, Toronto, M6G 1C6

Please wait to receive a confirmation email saying your order is ready for pick-up before heading to Health Hut. Thank you!

GENERAL

Cambie Design, a Canadian company, carefully packages and ships all our online store products worldwide from Toronto, Ontario, Canada. When checking out online you will be presented various shipping options with the shipping charge for each option.

We offer FREE SHIPPING within Canada and the continental United States for all online orders over $70 CAD, before taxes. Simply select 'Free Shipping' at checkout and your order will go out by Expedited Parcel Service which includes package tracking.

SHIPPING 

All online orders are shipped 1-2 business days after your order is placed. Shipping timelines are provided to us as estimates by the shipping companies we utilize.

We do not refund or resend lost or undelivered orders. Therefore, we recommend you select a shipping option that offers package tracking for location updates of your shipment. 

INTERNATIONAL SHIPPING: Customers are responsible to pay for any customs charges, duties or taxes charged to them by their country. Please note that the possibility exists that your order could be delayed in customs.

EXCHANGES

All online orders are Final Sale. We offer an exchange-only policy for all undamaged and unused goods within 14 days of purchase with the original receipt. In the case of an exchange of an online order, the customer is responsible for all shipping charges from and to the customer's location.

PAYMENTS

Cambie Design displays all prices & processes all online order checkouts in Canadian Dollars (CAD). We accept Visa, Mastercard, Amex, Apple Pay, Google Pay & Shopify Pay.

Our online payment system complies with the highest level of Payment Card Industry (PCI) standards (certified Level 1 PCI DSS compliant).